This is an additional charge that we add to pallet shipments (such as larger honey extractors) when the customer requires delivery to a residential address. For various reasons, trucking companies consider residential deliveries to be more costly and time-consuming for them than commercial/business deliveries. Any delivery in a residential area, or a location with a home on the property is considered residential, even if you are running a business on the same property. Freight companies charge us anywhere from $30-75 for residential deliveries, so we ask our customers to pay a flat $35 fee if they need a pallet delivered to a residence.
Feel free to contact us with any questions!